Parts counter, special orders and core charges

Elements

The pieces this function usually contains in a large organisation:

• Parts catalog lookup
• Special-order deposit
• Core charge and core return
• Supersession and interchange

Catalog items that already cover part of it

• Special order (out of stock) TKT-0031
• Work order deposit SVC-0005

What is not described

core charges and core returns.

Classification

Status

Present partially

Fit

Element candidate

Suggested module

INV: Inventory, Products & Purchasing

Suggested attributes

Pro; priority Optional; always offline. Starting points only.

Cluster

Auto, equipment and dealer operations

Public excerpts

S19

Archetypes and companies

Auto dealers, parts retail and service; Equipment makers with dealer networks; Home improvement and building-supply retail.

Example companies in these archetypes: Ford and GM dealer networks, AutoNation, Penske Automotive, CarMax, AutoZone, O'Reilly Automotive, Advance Auto Parts, Deere, Caterpillar, Cummins, Paccar, Home Depot. These come from general knowledge unless a source code is shown on the archetype page; it is not a statement that each company runs every element, and it implies no relationship.

Closest industry pages

• Motor vehicle and parts dealers
• Auto service, repair and car wash
• Motor vehicles and parts manufacturing
• Industrial machinery and equipment
• Equipment rental and leasing
• Agriculture, farming and cooperatives
• Home improvement and hardware stores
• Furniture and home furnishings

Previous: Service lane: repair orders, technicians and flat-rate time. Next: Manufacturer warranty claims and recalls.

Status is a hand review against catalog names and descriptions and can be wrong. See the method.