Legacy Fortune 500 review

Clusters

Functions grouped by the part of the business they serve.

Cluster	Functions	Present	Partial	Missing
A. Checkout, lanes and front of house	20	7	10	3
B. Pricing, promotions and merchandising	17	3	9	5
C. Loyalty, membership and customer data	16	4	7	5
D. Omnichannel, ecommerce and marketplace	14	7	6	1
E. Returns, warranty and service	14	5	6	3
F. Payments, stored value and financial services at the counter	21	9	7	5
G. Restaurant, food service and franchise operations	17	8	6	3
H. Fuel, forecourt and convenience	10	1	2	7
I. Lodging, travel and property	11	1	3	7
J. Gaming, events, ticketing and attractions	12	0	4	8
K. Pharmacy and health-care counters	13	1	5	7
L. Auto, equipment and dealer operations	12	0	7	5
M. Distribution, supply chain and wholesale	25	11	10	4
N. Finance, accounting and tax	23	12	10	1
O. Labor, scheduling and HR basics	11	4	6	1
P. Loss prevention, security and risk	15	9	3	3
Q. Fleet, assets and field service	12	3	6	3
R. B2B, contracts, procurement and public sector	18	2	5	11
S. Platform, integration and IT operations	14	6	7	1
T. Analytics, planning and sustainability	12	3	9	0
U. Second-pass additions: assisted selling, counters and miscellaneous	28	6	16	6