Open tickets & orders

Open ticket (tab)

Save an order to pay later with name or number

Depends on: SALE-0001

Predefined ticket names

Preset names such as Mesa 1, Barra, Delivery

Depends on: TKT-0001

Ticket merge

Combine two open tickets into one

Depends on: TKT-0001

Ticket transfer between staff

Reassign ownership to another waiter/cashier

Depends on: TKT-0001

Ticket transfer between tables

Move ticket to another table preserving sent items

Depends on: TBL-0001, TKT-0001

Ticket history per open order

Timeline of adds, voids, sends, discounts

Depends on: TKT-0001

Order number sequence

Daily-reset and continuous order numbers

Depends on: TKT-0001

Dining option / order type

Dine-in, takeout, delivery, counter, pickup

Depends on: TKT-0001

Order profile defaults

Per order type defaults for tax, service charge, printing and prices

Depends on: TKT-0001

Eat-in vs take-out tax/price rule

Different tax or price for consumption mode

Depends on: TKT-0001

Customer count (covers)

Record guests per order for per-cover reports

Depends on: TKT-0001

Seat assignment on lines

Assign each line to a seat number

Depends on: TKT-0001

Ticket status lifecycle

Draft, sent, preparing, ready, served, paid, closed, void

Depends on: TKT-0001

Ticket lock when in payment

Prevent concurrent edit from another device

Depends on: TKT-0001

Ticket edit conflict resolver

Resolve two devices editing same ticket on LAN

Depends on: TKT-0001

Reopen closed ticket

Reopen with permission to correct, with audit trail

Depends on: TKT-0001

Cancel ticket with reason

Void entire ticket, reason code, manager approval

Depends on: TKT-0001

Unpaid ticket aging list

List open tickets older than N hours

Depends on: TKT-0001

Abandoned ticket cleanup

End-of-day prompt for unpaid open tickets

Depends on: TKT-0001

Ticket search & filter

By number, table, customer, staff, status, date

Depends on: TKT-0001

Order history browser

Searchable archive of past orders

Depends on: TKT-0001

Order re-print (kitchen)

Resend/reprint kitchen ticket

Depends on: TKT-0001

Order fire/hold

Hold items until a manager or waiter fires them

Depends on: TKT-0001

Order priority / rush flag

Mark order as rush for KDS?

Depends on: TKT-0001

Order scheduled for later

Future-time takeaway/delivery order

Depends on: TKT-0001

Order tags / labels

Free tags (VIP, alergia, cumpleaños)

Depends on: TKT-0001

Order attachment (photo/note)

Attach photo e.g. cake design

Depends on: TKT-0001

Order allergy flags

Allergen alert printed on kitchen ticket

Depends on: TKT-0001

Multi-step checkout (order here, pay there)

Take order at one register, pay at another

Depends on: TKT-0001

Pre-order / presale

Sell before stock arrives

Depends on: TKT-0001

Special order (out of stock)

Customer-ordered item flow with deposit and supplier PO link

Depends on: TKT-0001

Work order (service/repair)

Intake, status, parts, labor, pickup

Depends on: TKT-0001

Quote (cotización)

Priced quote that converts to sale or invoice

Depends on: TKT-0001

Quote expiry & follow-up

Validity date and reminder task

Depends on: TKT-0001

Quote to order conversion

One-tap conversion preserving prices

Depends on: TKT-0001, TKT-0033

Sales order (pedido)

Order with delivery date separate from invoice

Depends on: TKT-0001

Layaway / apartado

Reserve goods and pay in installments

Depends on: RET-0027, TKT-0001

Recurring order

Repeat orders weekly (e.g., bakery for restaurants)

Depends on: TKT-0001

Backorder tracking

Track unfulfilled lines per order

Depends on: TKT-0001

Order fulfillment status

Picked, packed, delivered

Depends on: TKT-0001

Counter order number for pickup

Show/call numbers for QSR flow

Depends on: TKT-0001

Pager/buzzer number assignment

Record coaster pager id on order

Depends on: TKT-0001

Order timer / ticket age

Elapsed time display on tickets and KDS

Depends on: TKT-0001