Hotel/club F&B posting and member charging

Elements

The pieces this function usually contains in a large organisation:

• Charge to room or member account
• Signature capture
• Daily settlement to folio

Catalog items that already cover part of it

• Table/room service delivery (hotel PMS) DLV-0027
• Credit on account (fiado) RET-0028

What is not described

charge posting to an external property system.

Classification

Status

Present partially

Fit

Specialist: integrate or leave out (a specialist system usually owns this)

Suggested module

New module (suggested): Lodging and property operations

Suggested attributes

Pro; priority Optional; always offline. Starting points only.

Cluster

Restaurant, food service and franchise operations

Public excerpts

S14, S18

Archetypes and companies

Lodging, management and franchising; Casinos, gaming and integrated resorts; Casual and full-service dining; Universities, government and nonprofits; Live events, ticketing, cinemas and attractions.

Example companies in these archetypes: Marriott, Hilton, Hyatt, Wyndham, MGM Resorts, Caesars, Las Vegas Sands, Wynn, Darden, Brinker, Cheesecake Factory, Texas Roadhouse. These come from general knowledge unless a source code is shown on the archetype page; it is not a statement that each company runs every element, and it implies no relationship.

Closest industry pages

• Hotels, hostels and lodging
• Casinos, gaming and resorts
• Full-service restaurants
• Bars, pubs and nightlife
• Contract catering and food-service management
• Education, schools and training
• Government and public-sector counters
• Nonprofits, NGOs and faith organisations
• Events, ticketing and venues
• Attractions, cinemas and amusement parks

Previous: Multi-concept and ghost-kitchen brand routing. Next: Vending, micro-market and unattended food.

Status is a hand review against catalog names and descriptions and can be wrong. See the method.