Gift cards (physical and digital)

Elements

The pieces this function usually contains in a large organisation:

• Issue, load, redeem and balance check
• Activation at the till
• Cross-store redemption
• Gift card liability and breakage report
• Fraud limits on bulk activation

Catalog items that already cover part of it

• Gift card redemption GIFT-0003
• Gift card fraud guard GIFT-0010
• Gift card and credit reports GIFT-0016
• Store credit / gift card tender SALE-0062

Classification

Status

Present in catalog

Fit

Core candidate

Suggested module

GIFT: Gift Cards & Store Credit

Suggested attributes

Lite and Pro; priority Standard; always offline. Starting points only.

Cluster

Payments, stored value and financial services at the counter

Public excerpts

S05, S16

Archetypes and companies

Big-box, warehouse club and mass merchants; Supermarket and grocery chains; Apparel, department and specialty retail; Quick-service, coffee and franchised restaurants; Casual and full-service dining; Lodging, management and franchising; Live events, ticketing, cinemas and attractions.

Example companies in these archetypes: Walmart, Costco, Target, Sam's Club, BJ's Wholesale Club, Meijer, Kroger, Albertsons, Publix, Ahold Delhaize USA, H-E-B, Whole Foods Market. These come from general knowledge unless a source code is shown on the archetype page; it is not a statement that each company runs every element, and it implies no relationship.

Closest industry pages

• General merchandise and big-box stores
• Grocery and supermarkets
• Apparel and footwear retail
• Specialty retail (books, toys, sporting goods, jewelry, pets, crafts)
• Travel retail and duty-free
• Quick-service and fast casual
• Cafes, coffee shops and bakeries
• Full-service restaurants
• Bars, pubs and nightlife
• Contract catering and food-service management

Next: Stored-value card with auto-reload and app balance.

Status is a hand review against catalog names and descriptions and can be wrong. See the method.