Order-ahead mobile app handoff

Elements

The pieces this function usually contains in a large organisation:

• Customer orders and pays in an app
• Order appears in the POS or kitchen queue
• "I'm here" arrival notice
• Timed pickup slots

Catalog items that already cover part of it

• Order ahead (scheduled) DLV-0016
• Pickup time slots DLV-0015
• Local pickup scheduling ECOM-0008

Classification

Status

Present in catalog

Fit

Core candidate

Suggested module

DLV: Delivery, Takeout & Online Order Hooks

Suggested attributes

Lite and Pro; priority Standard; always offline. Starting points only.

Cluster

Checkout, lanes and front of house

Public excerpts

S05, S06

Archetypes and companies

Quick-service, coffee and franchised restaurants; Casual and full-service dining; Supermarket and grocery chains; Big-box, warehouse club and mass merchants; Fuel retail, forecourts and convenience stores.

Example companies in these archetypes: McDonald's, Starbucks, Yum Brands, Chipotle, Domino's, Restaurant Brands, Darden, Brinker, Cheesecake Factory, Texas Roadhouse, Bloomin' Brands, Oracle Simphony. These come from general knowledge unless a source code is shown on the archetype page; it is not a statement that each company runs every element, and it implies no relationship.

Closest industry pages

• Quick-service and fast casual
• Cafes, coffee shops and bakeries
• Full-service restaurants
• Bars, pubs and nightlife
• Contract catering and food-service management
• Grocery and supermarkets
• General merchandise and big-box stores
• Fuel and gasoline stations
• Convenience stores

Previous: Express and cashier-less pickup shelf. Next: Curbside and Drive Up fulfilment.

Status is a hand review against catalog names and descriptions and can be wrong. See the method.