Retail
E-commerce and omnichannel retail
Online orders meeting store stock. Core operations map to planned catalog modules; remaining gaps are listed on the industry page.
Close fit Planned NAICS: classified by product since NAICS 2022 (formerly 454)
Status
Planned The coverage below describes the planned catalog as of repository commit 455b2c8. No app is released. Everything on this page is a plan. The repository contains a catalog and design documents, not a released app.
How the industry works
Operating characteristics
- web orders
- marketplace orders
- store pickup
- ship-from-store
- returns across channels
- shared stock
Typical roles
- online-order picker
- packer
- customer-service agent
- store associate
- merchandiser
- operations manager
Day-to-day flows
- receive an online order
- reserve stock
- pick, pack and ship
- take returns in store
- reconcile marketplace payouts
- sync stock levels
Tenders and payments seen
- online payments held by a provider
- cash on delivery
- bank transfer
- gift cards
- store credit
Inventory and assets
- shared stock across channels
- reserved versus available
- backorders
- lot and serial for returns
Reports they ask for
- orders by channel
- fulfilment time
- returns rate
- marketplace fees
- stock accuracy
Integrations they need
- storefront and marketplace platforms
- shipping carriers
- payment providers
- accountant
A day in the life (illustrative scenario)
What the catalog covers
Statuses: C catalogued, P partial, G gap, N no claim. Modules involved: SALE, TKT, INV, PRC, DISC, RET, DLV, CONN, LOGI, CRM, LOYL, GIFT, EMP, CASH, PAY, BK, LITE, RPT, ANL, MULTI, SEC, DATA, FAIL, HW, PE, LATAM, ECOM, PLAT, SET, LNCH, PKGR.
| Capability | Status | Catalog modules |
|---|---|---|
| Selling and checkout | C Catalogued | SALE, TKT |
| Inventory, lots, purchasing | C Catalogued | INV |
| Pricing, discounts, tax rules | C Catalogued | PRC, DISC |
| Returns, credit, special sales | C Catalogued | RET |
| Delivery, waybills, logistics | C Catalogued | DLV, CONN, LOGI |
| Cash drawer, shifts, safe | C Catalogued | CASH |
| Tender types and payments | P Partial | PAY |
| Customers, loyalty, gift cards | C Catalogued | CRM, LOYL, GIFT |
| Staff, time clock, payroll basics | C Catalogued | EMP |
| Bookkeeping and ledger | C Catalogued | BK, LITE |
| Reports and analytics | C Catalogued | RPT, ANL |
| Multi-store, multi-register, sync | C Catalogued | MULTI |
| Security, audit, backup, failsafes | C Catalogued | SEC, DATA, FAIL |
| Hardware and peripherals | C Catalogued | HW |
| Country fiscal packs | C Catalogued | PE, LATAM |
| Integrations, API, settings | P Partial | ECOM, PLAT, SET, LNCH, PKGR |
Gaps
- the catalog plans CSV exports, a local web order page and payment links via a provider, not a hosted storefront
- no live marketplace API sync (manual export and import only)
- no carrier rate shopping
- offline-first design means no always-on web server by default
Closest catalog items
Items whose names or descriptions match this industry. Matching is by keyword, so read each as a pointer, not a promise.
- Dining option / order type TKT-0008
- Work order (service/repair) TKT-0032
- Counter order number for pickup TKT-0041
- Menu import from CSV/PDF MENU-0017
- Customer import/export CSV CRM-0016
- WhatsApp click-to-chat link CRM-0024
- Payroll export for accountant EMP-0042
- Safe drop / cash pickup CASH-0015
- Exchange rate import (user file) PAY-0033
- Product import (CSV/XLSX) INV-0016
- Product export INV-0017
- Fiado notebook import RET-0034
- Takeout order flow DLV-0001
- Aggregator order import (CSV/email parse) DLV-0011
- Local-network web order page DLV-0013
- Click & collect / pickup DLV-0014
Sub-verticals
Social-commerce seller
orders via chat apps, cash on delivery
Open →Sub-verticalMarketplace seller
several channels, one stock
Open →Sub-verticalClick-and-collect retailer
web order, store pickup
Open →Regulation themes to verify
These are themes, not advice and not compliance claims.
- distance-selling and consumer-rights rules
- data-protection rules
- cross-border tax and customs themes
- marketplace terms (themes to verify)
Edge cases that break naive systems
- oversell on two channels
- partial shipments
- return received in store for an online order
- marketplace chargeback
Classification
- NAICS
- NAICS: classified by product since NAICS 2022 (formerly 454) (indicative; verify codes) · sectors 44-45
- Fortune 500 industry labels
- Internet Services and Retailing
- Fit
- Close fit
Public references consulted
- Shopify POS features and omnichannel (excerpt)
Questions
Is Simca ready for e-commerce and omnichannel retail today?
What is missing for e-commerce and omnichannel retail?
Does this page give tax or regulatory advice?
Is your industry here?
Tell us what your business needs. We will say honestly whether the plan covers it.