Role
Shift supervisor
Approves voids, discounts and refunds, takes safe drops and signs off handovers.
Planned
Where this role appears
8 of the studied industries list a matching role.
- Grocery and supermarkets
- Convenience stores
- Quick-service and fast casual
- Casinos, gaming and resorts
- Household and personal products
- Government and public-sector counters
- Staffing, facilities and business outsourcing
- Travel retail and duty-free
Planned catalog items that serve this role
- Manual quantity entry keypad SALE-0010
- Line price override with permission SALE-0016
- Void line after send (with reason) SALE-0020
- Sell out-of-stock override SALE-0043
- Ticket history per open order TKT-0006
- Ticket status lifecycle TKT-0013
- Cancel ticket with reason TKT-0017
- Expediter override MENU-0043
- Cancel/void ticket to kitchen KDSKitchen display system: a screen that replaces or supplements kitchen printers. Glossary-0007
- Discount permission limits DISC-0004
Permissions themes
- Give this role only the rights its job needs.
- Sensitive actions (voids, discounts, refunds, price edits) are normally approved by someone else.
- Every sensitive action should leave an audit entry.
All of this is planned. No app is released. See roles and permissions.