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Industries / Legacy Fortune 500 gaps

What does the Simca plan still miss in returns, warranty and service compared with legacy Fortune 500 companies?

Not in the catalog yet (a gap) C0866

Planned / not in the catalog yet (suggested by legacy F500 review). In returns, warranty and service the review checked 14 functions. Partly described: return abuse and fraud limits; return-to-vendor (RMA) and credit memos; extended warranty and protection plans; installation and home services scheduling. Not described at all: trade-in and buy-back; gift registry and wedding/baby lists; service-level and appointment-based support plans. The owners decide; none of it is built.

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