Illustrative scenario
A day in the life: Electric and gas utilities
This is an invented scenario to show how the work flows. It is not a customer, not a case study and not a result.
Illustrative only
No real business is described. Where the planned catalog would help, the step names the capability; nothing here is built.
- 08:00 agent opens the payment point with a float
- 10:00 customer pays a bill and gets a receipt
- 15:00 stores issue meters to a crew
- 17:00 agent cash reconciled
- 18:00 collections summary exported
Modules this day would draw on: SALE, TKT, INV, PRC, DISC, RET, CRM, LOYL, GIFT, EMP, CASH, PAY, BK, LITE, RPT, ANL, MULTI, SEC, DATA, FAIL, HW, ECOM, PLAT, SET, LNCH, PKGR, LOGI. Back to the Electric and gas utilities overview.