Is “Service-level agreements and contract entitlements” in the Simca catalog?

Not yet. In businesses like Duke Energy, Southern Company, Exelon, NextEra, PG&E, the function typically includes sLA timers; contract coverage; penalties/credits. Planned / not in the catalog yet (suggested by legacy F500 review). The owners would decide whether it joins SVC: Service Businesses (repairs, work orders, rentals) or is left out (an element candidate). No code and no promise.

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