How do wholesale food and grocery businesses take an order by phone or counter, for example pick by case?

Take an order by phone or counter is one of the usual flows in wholesale food and grocery. Others: pick by case; deliver on a route; collect payment on delivery. The planned catalog touches this through modules SALE, TKT, INV, PRC, DISC, RET; fit rating: close fit. Planned only; nothing is built.

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